If we supply an incorrect product, please notify us via email at firstname.lastname@example.org within 48 hours of delivery and as long as the product is unopened and intact we will arrange for the correct product to be sent at no additional cost.
For returning items our Postal address is. Shop 8 CitiCentre Arcade 10 Orient Street Batemans bay NSW 22536
Please place your order carefully as we do not exchange or refund for change of mind, individual tastes, dietary requirements or incorrect products ordered.
In the instance that a product may have exceeded its use by date when received, or is faulty in some way, Batemans Bay Nut Roasting Company will replace the product at no additional cost or offer a full refund.